Q:What are the shipping charges?
Free shipping on orders over R350 to any South African address.
Please contact us for shipping to any other country.
Q: How long will I have to wait for my capsules delivery?
A: We strive to fulfill orders as soon as possible. Under normal circumstances, the time it takes from when an order is placed until it is dispatched for delivery, is approximately 1 working day. For payment by deposit, no dispatch occurs until the money has cleared.
Approximate time taken from dispatch to the receipt of goods:
• Main Cities - Express: 1 to 2 working days (From time of dispatch)
• Regional Area - Express: 3 to 4 working days (From time of dispatch)
Q: What do I need to present when I accept my delivery?
A: You may be requested on delivery to produce your ID and/or credit card for fraud prevention purposes. Also please note that deliveries will only take place during business hours unless special arrangements have been made.
Q: How do I track my order?
A: Once we have dispatched your order, we will send you an email containing the courier tracking number for your order. (We will also include our courier contact details).